sidenav2

Technical Support

Monitor specifications:

This site is optimized to be viewed at 800 x 600 pixels and at least thousands of colors (16-bit color). Please make sure your monitor is set to these minimum specifications for best results while viewing the presentations. Windows users can go to Start -> Settings -> Control Panel -> Display to change monitor display size.

Windows Media Module

Windows Media Player comes pre-installed in Windows 98, 2000, and ME. If you would like to upgrade to Windows Media Player 9.0, it can be downloaded for free from Microsoft's website:

Windows XP users already have Windows Media Player installed by default and do not need any upgrades or downloads. Windows Media Player 9.0 is not available for Windows 95; all Windows 95 users must download and install Windows Media Player 6.4. The broadcast is optimized for Windows Media Player 9 or higher.

Mac Users: Windows Media Player for MacOS is available in two versions: one for MacOS 8.1 through 9.x, and one for MacOS X. Both can be downloaded from:

http://www.microsoft.com/windows/windowsmedia/download/default.asp

What are the minimum system requirements for Windows Media Player?

REQUIREMENT	Windows	Macintosh
Operating System	Windows NT 4.0, 98, ME, 2000, or XP	Mac OSX 10.2, 10.3, 10.4
CPU	400MHz Pentium® processor or better	G4 or G5
Internet Connection	Broadband connection (e.g. DSL, cable modem, or corporate network) with 300kbps bandwidth or better required; dial-up connections are not supported
Sound Card	16-bit sound card and speakers	Sound card built-in
Video Card/ Monitor	65,000-color (16-bit) video display card, 800x600 screen resolution minimum (1024x768 recommended)	800x600 screen resolution minimum (1024x768 recommended)
Browser Support	Microsoft^® Internet Explorer^® 6 Netscape^® 7 and Netscape^® 8 (Internet Explorer mode) Firefox 1.5
Plug-ins	Windows Media Player plugin (Windows Media Player 9 or 10)
^® All other brands and names are property of their respective owners.

Still having problems?

If you still need further help, please contact:

DBPub Technical Support
ash@dbpub.com
Phone: 1-800-375-2586 (inside the U.S.)
Phone: 1-617-621-1398 (international)
Fax: 1-800-830-2586 (inside the U.S.)
Fax: 1-617-621-1423 (international)